Deputy Operational Manager

Accor Sentosa · 📍 Maros · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 8.000.000 – Rp 14.000.000 per month
Accor Sentosa is seeking a dynamic and experienced Deputy Operational Manager to join our team in Maros. In this role, you will play a crucial part in ensuring the smooth operation of our hotel and the delivery of exceptional guest experiences. If you are passionate about hospitality and have a proven track record in operations management, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Oversee daily operations to ensure efficient and effective service delivery.,Manage and lead a team of operational staff to achieve targets and maintain high service standards.,Ensure compliance with health, safety, and security regulations.,Monitor and manage budgets, ensuring cost efficiency and profitability.,Implement and maintain operational procedures and protocols.,Collaborate with other departments to ensure seamless guest experiences.,Handle and resolve guest complaints and issues promptly and professionally.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Business Administration, or a related field.,Minimum of 5 years of experience in operations management within the hospitality industry.,Strong leadership and team management skills.,Excellent communication and interpersonal skills.,Proficient in using operational management software and tools.,Ability to work under pressure and manage multiple tasks simultaneously.,Familiarity with local regulations and industry standards is a plus.

🛠️ Keahlian

Operations managementTeam leadershipBudget managementCustomer serviceProblem-solvingCommunicationTime management
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